Healthcare · Bangalore, India
HealthPlus Clinic
An appointment platform with WhatsApp reminders that slashed no-shows and freed up staff time.
−45%
Missed appointments
−30%
Staff workload
↑
Patient satisfaction
Overview
About the project
EPIXS Media partnered with HealthPlus Clinic, a healthcare business based in Bangalore, India, to solve a real growth problem with software developmentwork. We approached it the way we approach every engagement — starting with the goal, designing the right solution, building it to a high standard and measuring the outcome. Here's the challenge we tackled, what we delivered, the results it produced and the technology behind it.
The challenge
What they needed
A fully manual appointment-booking process that caused missed bookings and staff overhead.
Our solution
What we did
- Appointment management system
- WhatsApp integration
- Automated appointment reminders
The results
- −45%Missed appointments
- −30%Staff workload
- ↑Patient satisfaction
Technologies & tools
Custom web appWhatsApp Business APINode.jsPostgreSQL
Service:Software Development
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