BPO & Outsourcing
AI-augmented support, virtual assistants and back-office teams that scale you.
Reviewed June 2026· Serving Tirupati & all India
Why businesses choose EPIXS for bpo & outsourcing
BPO and KPO outsourcing — AI-augmented virtual assistants, customer support, lead generation & appointment setting, e-commerce account management, back-office processing and bookkeeping — vetted India-based teams at a strong cost advantage.
We combine strategy, design and engineering to deliver work that doesn't just look good — it performs. Every project is built for speed, optimised for search and AI discovery, and focused on the outcomes that move your business forward.
What you get
- Dedicated, AI-augmented offshore teams & virtual assistants
- Customer support across chat, email & voice
- Lead generation, appointment setting & back-office ops
- Bookkeeping, e-commerce account & catalog management
BPO & Outsourcing — explore each service
Dive into a specific service for detailed information, process and FAQs.
Virtual Assistants
Dedicated, AI-augmented virtual assistants from India for admin, email, research, scheduling and day-to-day work, vetted, managed and a fraction of an in-house hire. Free quote.
Learn moreLead Gen & Appointments
Researched, qualified B2B leads and booked sales meetings, prospect research, multichannel outreach and appointment setting that fills your calendar, not just a list. Free quote.
Learn moreCustomer Support
AI-assisted customer support outsourcing, chat, email and voice handled by a dedicated, managed India team that deflects routine queries and delights your customers. Free quote.
Learn moreE-Commerce Account Mgmt
End-to-end e-commerce account and catalog management, listings, inventory, orders, returns and marketplace ops for Amazon, Flipkart and your own store. Free quote.
Learn moreBack-Office Support
Outsourced back-office support, order entry, invoicing, returns, data and admin workflows, handled accurately by a dedicated India team using your systems. Free quote.
Learn moreBookkeeping & Accounting
Outsourced bookkeeping and accounting, day-to-day books, reconciliations, AP/AR, payroll support and reporting in QuickBooks, Xero and more, for SMEs and offshore CPA/CA firms. Free quote.
Learn moreGCC & ODC Setup
Stand up a captive Global Capability Centre or Offshore Development Centre in Tirupati, we recruit, host, operate, then transfer it to you. Free quote.
Learn moreInbound Call Center
Outsourced inbound voice support and helpdesk teams from India. Trained agents, your scripts, your tools, quality-monitored calls. Free quote.
Learn moreOutbound Telecalling
Outbound calling teams from India for sales, lead follow-up, surveys and collections. Trained callers, your script, call recordings, reporting. Free quote.
Learn moreChat & Email Support
Outsourced live-chat and email customer support from India, 24/7. Trained agents on your helpdesk, your tone, fast first-response. Free quote.
Learn moreData Entry Outsourcing
Dedicated data-entry and processing teams from India. Accurate, double-checked work, scalable headcount, your formats and tools. Free quote.
Learn moreThe difference good bpo & outsourcing makes
The cheapest option almost always costs more later — in lost customers, rework and missed growth. Here's how a proper, accountable build compares.
| Feature | DIY / template | Cheapest freelancer | EPIXS Media |
|---|---|---|---|
| Custom, on-brand design | — | Varies | ✓ |
| Built for speed & Core Web Vitals | — | Varies | ✓ |
| SEO & AI-search ready from day one | — | — | ✓ |
| Conversion-focused, not just pretty | — | — | ✓ |
| Reliable support & updates | — | Rare | ✓ |
| One accountable team end-to-end | You | — | ✓ |
| Built to scale as you grow | — | Varies | ✓ |
From brief to results in four clear steps
- 01
Discover
We learn your goals, market and competitors.
- 02
Plan & design
We map the strategy and craft the experience.
- 03
Build & test
We develop, optimise and quality-check everything.
- 04
Launch & grow
We ship, measure and keep improving results.
BPO & Outsourcing — questions, answered
How much do bpo & outsourcing services cost?
Pricing depends on your goals, scope and timeline. Share your requirements through our free quote form and we'll send a clear, itemised proposal — usually within one business day, with no obligation.
Do you work with clients outside Tirupati?
Yes. We're based in Tirupati, Andhra Pradesh, and deliver bpo & outsourcing for clients across India and internationally, working remotely with clear communication and regular updates.
How do we get started?
Get in touch via the quote form, phone or WhatsApp. We'll discuss your goals, recommend the right approach and share a proposal and timeline before any work begins.
BPO & Outsourcing guides & resources
Free, in-depth guides from our Knowledge Base to help you make a confident, informed decision.
Let's build something that grows your business
Tell us your goals and get a free, no-obligation proposal — usually within one business day.