App Maintenance & Support (AMC)
We keep your live app healthy with ongoing maintenance: OS-version compatibility, bug fixes, security patches, store-policy compliance, and small improvements, on a predictable monthly or annual plan. So your app keeps working as phones, operating systems, and store rules change, without surprise breakages or removals.
Why choose EPIXS for app maintenance & support
Ongoing app maintenance: OS-version updates, bug fixes, store-policy compliance, and improvements on a predictable monthly or annual plan. Free quote.
- Stay compatible as Android and iOS release new versions
- Fix bugs and crashes fast before they cost you users and ratings
- Stay compliant with Play Store and App Store policy changes
- Apply security patches so vulnerabilities do not pile up
- Predictable monthly or annual cost instead of emergency fees
- A team that already knows your app when something breaks
Why a live app needs ongoing maintenance
An app is not a finished object, it is a living thing in a moving environment. Every year Android and iOS release new versions, new phones arrive with new screen sizes, and the app stores tighten their policies. An app that is not maintained slowly drifts out of compatibility until features break, crashes climb, or the store flags it. The decline is quiet until suddenly it is not.
The cheapest time to deal with all of this is continuously, in small steps, rather than in a panic when the app stops working or gets pulled. Regular maintenance keeps the app compatible, patches security issues before they are exploited, and fixes small bugs before they become one-star reviews. It is the difference between an asset that keeps earning and one that quietly rots until a costly rescue job.
What an AMC plan covers
A maintenance plan, often called an AMC for annual maintenance contract, bundles the ongoing care your app needs into a predictable arrangement. It covers keeping the app working as operating systems update, fixing bugs and crashes, applying security patches, and making sure the app continues to meet Play Store and App Store policies so it is never at risk of removal. Many plans also include a budget of hours for small improvements.
The real value is responsiveness and continuity. When something breaks, you are not scrambling to find a developer who has to learn your app from scratch under pressure. You have a team that already knows the codebase and can act fast. We scope plans to your app's size and how active it is, so you pay for the level of cover you actually need rather than a one-size bill.
- OS-version compatibility for new Android and iOS releases
- Bug and crash fixes with agreed response times
- Security patches applied as issues emerge
- Play Store and App Store policy compliance updates
- An included budget of hours for small improvements
| Feature | Situation | No maintenance | On an AMC plan |
|---|---|---|---|
| New OS release | Features may break | Tested and updated | |
| A crash appears | Lingers, ratings drop | Fixed within agreed time | |
| Store policy change | Risk of removal | Kept compliant | |
| Security issue | Unpatched, exposed | Patched proactively | |
| Cost pattern | Surprise emergency fees | Predictable monthly or annual |
What changes when an app is on a maintenance plan versus left alone.
App Maintenance & Support — FAQs
What exactly does an app maintenance plan include?
Typically OS-version compatibility updates, bug and crash fixes, security patches, store-policy compliance, and a budget of hours for small improvements. We scope the exact cover to your app's size and activity and confirm it in your quote.
Do you maintain apps your team did not originally build?
Yes, where the code quality allows. We start by reviewing your app and codebase to understand it, then propose a maintenance plan. If the existing code is in poor shape, we will tell you honestly what that means for support.
How fast do you respond when something breaks?
Response times are part of the plan we agree. Critical issues like crashes or a store-removal risk are prioritised. Because we already know your app, we can act quickly rather than spending days learning the code before we even start.
Why can't I just fix things only when they break?
You can, but it usually costs more and risks more. Un-maintained apps drift out of OS and store compliance, accumulate unpatched security issues, and can get removed. Steady maintenance prevents the expensive emergencies and the lost users that come with them.
Is the plan monthly or annual?
We offer both monthly and annual arrangements. Annual plans, often called an AMC, suit apps that need steady ongoing care, while monthly suits lighter needs. We will recommend the right structure and engagement model in your quote.
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Ready to get started with app maintenance & support?
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