Cyber Incident Response — Contain a Breach, Investigate, Recover & Harden
Cyber incident response is the rapid, structured handling of a live security event, a breach, account takeover, ransomware or data leak. We move fast to contain it so the attacker loses access, investigate what happened, recover safely from clean backups, then harden the gaps so it doesn't recur. We also guide the breach reporting you may owe under Indian rules.
Why choose EPIXS for incident response
Rapid response to breaches, hacks and ransomware, contain, investigate, recover and harden, with CERT-In-aware reporting. Fast help. Free quote.
- Fast containment to cut off the attacker's access
- Forensic investigation of scope, entry point and impact
- Safe recovery from verified-clean backups
- Hardening so the same hole can't be reused
- Guidance on CERT-In and breach-notification obligations
- A clear incident report for your board, clients and insurer
What to do when you're under attack
When you suspect a breach, the instinct to delete everything and rebuild is usually the wrong one, it destroys the evidence you need to understand what happened and prove what was, and wasn't, taken. Our first job is containment: isolate affected systems, revoke compromised credentials and sessions, and cut the attacker's access without tipping off the rest of your operation. We preserve forensic evidence as we go, then investigate to answer the questions that matter, how they got in, how long they were inside, what they accessed or exfiltrated, and whether anything is still lurking.
Once we understand the incident, we recover, restoring from backups we've verified are clean, rotating secrets, and rebuilding what can't be trusted, then we harden the specific weaknesses that let it happen so the door is shut for good. Throughout, we help you handle the obligations that come with a breach in India: CERT-In has notification timelines for certain incidents, and you may have contractual or sector reporting duties to customers, partners or regulators. You finish with a written incident report you can give your board, your enterprise clients and your cyber-insurer.
- Breach, account takeover, ransomware, data leak and defacement
- Evidence preserved, then a full root-cause investigation
- Clean recovery plus targeted hardening of the entry point
- CERT-In-aware notification and reporting guidance
- 1Hour 0Respond
Contain
We isolate affected systems, kill attacker access and revoke compromised credentials, fast.
- 2Step 2Forensics
Investigate
We preserve evidence and work out how they got in, how long, and what was touched.
- 3Step 3Clean
Eradicate
We remove backdoors, malware and persistence so the attacker can't quietly return.
- 4Step 4Restore
Recover
We restore from verified-clean backups, rotate secrets and safely bring systems back online.
- 5Step 5Strengthen
Harden & report
We close the gaps that caused it and hand you a report for your board, clients and insurer.
- Containment
- The first response, isolating affected systems and cutting the attacker's access so the incident stops spreading.
- Forensics
- Investigating preserved evidence to establish how the attacker got in, how long they were inside and what they touched.
- Eradication
- Removing malware, backdoors and persistence so the attacker can't quietly return after recovery.
- Indicator of Compromise (IOC)
- A piece of evidence, like a malicious file, IP or login, that signals a system has been breached.
- Root-Cause Analysis
- Pinning down the underlying weakness that allowed the breach, so it can be fixed rather than just cleaned up.
Incident Response — FAQs
How fast can you respond?
Incident response is time-critical and we treat it that way, we aim to begin containment as quickly as possible once engaged. Reach us via the contact form or call directly so we can scope the situation and start cutting off the attacker.
Should I take everything offline immediately?
Not blindly. Some systems should be isolated at once; others need evidence preserved first, and a full wipe can destroy the proof of how the breach happened. Contact us before you rebuild so containment and forensics are done in the right order.
Do I have to report the breach?
Possibly. In India, CERT-In has notification timelines for certain incidents, and you may have contractual or sector duties to customers and regulators. We guide you on what applies and help you meet the obligations correctly.
Can you recover ransomware-encrypted data?
Where clean backups exist, we recover from those rather than paying anyone. We don't promise to decrypt files, that depends on the strain and your backups, but we focus on safe restoration, eradication and closing the entry point.
What do you deliver at the end?
A written incident report covering what happened, the root cause, what was affected, the actions taken and the hardening we applied, suitable for your board, enterprise clients, regulators and cyber-insurer, plus a plan to prevent a repeat.
Ready to get started with incident response?
Tell us your goals and get a free, no-obligation proposal — usually within one business day.