AI Chatbots for Website & WhatsApp That Capture Leads 24/7
An AI chatbot is a conversational assistant trained on your business that answers questions, captures leads and books appointments 24/7 across your website, WhatsApp and Messenger. Unlike old rule-based bots, modern AI chatbots understand natural language in Hindi, English and regional languages, so customers get real answers instead of dead-end menus. For most Indian SMBs it is the fastest, lowest-risk way to start with AI.
Why choose EPIXS for ai chatbots
AI chatbot development for website, WhatsApp and Messenger. Trained on your business, multilingual, 24/7 support and lead capture. Get a free quote.
- Answer customer questions instantly, 24/7, even when your team is offline
- Capture and qualify leads automatically, then push them to your CRM or WhatsApp
- Support customers in Hindi, English and regional languages from one bot
- Deflect repetitive support tickets so your team handles only what matters
- Book appointments, share order status and recommend products inside the chat
- Deploy once across website, WhatsApp Business and Instagram/Messenger
What can an AI chatbot actually do for your business?
A modern AI chatbot is not the clunky 'press 1 for sales' menu you remember. It is trained on your real content, your services, pricing, FAQs, policies and product catalogue, so it answers in plain language the way a good staff member would. On a website it greets visitors, answers pre-sales questions, and captures the enquiry before the visitor bounces. On WhatsApp, where most Indian customers already are, it handles support, shares order status, books appointments and follows up on leads automatically. The same assistant can run across your website widget, WhatsApp Business API and Messenger, so you build the knowledge once and deploy it everywhere.
The business case is simple: most enquiries arrive outside office hours or pile up faster than a small team can answer. A chatbot answers every one instantly, captures the contact details, and only escalates the conversations that genuinely need a human. That means fewer lost leads, faster response times, and a support team freed from answering the same ten questions all day.
- Pre-sales: answer questions and capture leads before visitors leave
- Support: deflect FAQs, share order/booking status, handle returns
- Booking & recommendations: schedule appointments, suggest products
Website widget vs WhatsApp chatbot — which do you need?
Most businesses need both, but they serve slightly different jobs. A website chatbot catches people while they are actively researching and is ideal for lead capture and pre-sales. A WhatsApp chatbot meets customers on the app they check constantly, which makes it unbeatable for support, reminders, order updates and re-engaging old leads. WhatsApp also opens proactive messaging: appointment reminders, abandoned-cart nudges and offer broadcasts, all automated. The smartest setup connects both to the same AI brain and the same CRM, so a conversation that starts on your site can continue on WhatsApp without the customer repeating themselves.
| Feature | Old rule-based bot | EPIXS AI chatbot |
|---|---|---|
| Understands natural language | — | ✓ |
| Trained on your real content | — | ✓ |
| Multilingual (Hindi + regional) | Rare | ✓ |
| Captures & qualifies leads | Basic | ✓ |
| WhatsApp + web + Messenger | Limited | ✓ |
| Escalates smartly to a human | — | ✓ |
Old rule-based bots vs a modern AI chatbot trained on your business.
- 1Week 1Foundation
Discovery & content
We map your top questions, flows and goals, then gather the content the bot will learn from.
- 2Week 1-2Build
Build & train
We train the assistant on your FAQs, services and catalogue, and design the conversation flows.
- 3Week 2Connect
Integrate
Connect WhatsApp Business API, your website widget, CRM and booking or order systems.
- 4Week 3Launch
Test & launch
We test real conversations, tune answers and escalation, then go live.
- 5OngoingOptimise
Tune & improve
We review real chats monthly, close knowledge gaps and improve conversion.
What does an AI chatbot cost in India?
AI chatbots use a build-plus-retainer model. A typical setup, training the assistant, designing flows and integrating WhatsApp and your website, scales with the complexity of your use case, the number of languages and the integrations involved. After launch there is a monthly retainer for hosting, the WhatsApp/AI usage, and ongoing tuning, usually tiered by message volume and channels. WhatsApp Business API also has Meta's own per-conversation charges, which we set up transparently. For a small business deflecting dozens of repetitive chats a day, the bot usually pays for itself quickly in saved staff time and captured leads. We quote after understanding your use case, so ask for a free quote rather than a fixed package.
AI Chatbots — FAQs
How is an AI chatbot different from the old website chat widgets?
Old widgets followed fixed scripts and broke the moment a customer phrased something differently. A modern AI chatbot understands natural language, is trained on your real business content, and gives genuine answers, then captures the lead or escalates to a human when needed.
Can the chatbot work on WhatsApp?
Yes. We connect it to the official WhatsApp Business API so it can answer support questions, share order and booking status, capture leads and send automated reminders, all inside WhatsApp where most Indian customers already are.
Will it support Hindi and regional languages?
Yes. Modern AI chatbots handle Hindi, English and major regional languages in the same bot, automatically replying in the language the customer uses, which is a strong advantage for Indian SMBs.
Do I still need staff if I have a chatbot?
Yes, but they spend their time better. The bot handles repetitive questions and after-hours enquiries and hands the conversations that need human judgement straight to your team, with the full chat history attached.
How much does an AI chatbot cost?
An AI chatbot has a one-time setup that scales with the languages and integrations involved, plus a monthly retainer for hosting, usage and tuning. WhatsApp adds Meta's own per-conversation fees. We price per project, so get a free quote for your specific case.
Can you put a chatbot on my website that answers customers for me?
Yes. We add a smart chatbot to your website and WhatsApp that answers your customers' common questions, takes their details and books enquiries, day and night, so you never miss a lead while you're busy or closed.
Is it a rule-based bot or an LLM-powered assistant, and can it use our knowledge base?
It's an LLM-powered assistant grounded in your content, not a brittle decision tree. We train it on your FAQs, docs and catalog (RAG-style), connect it to your CRM and the WhatsApp Business API, and set guardrails plus human escalation.
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Ready to get started with ai chatbots?
Tell us your goals and get a free, no-obligation proposal — usually within one business day.