RCS Business Messaging
RCS Business Messaging is the modern upgrade to SMS: instead of plain text, customers get rich, branded messages with your verified name and logo, images, buttons, carousels and read receipts, right in the default Messages app on supported Android phones. We handle sender registration, branding and message design so you reach customers with a far richer, more trusted experience than SMS.
Why choose EPIXS for rcs business messaging
Rich, branded RCS business messaging, the modern SMS upgrade, with a verified sender, images, buttons and carousels in the default Messages app. Free quote.
- Send branded messages with your verified name and logo
- Use images, buttons and carousels, not just plain text
- Reach customers in the default Messages app, nothing to install
- Get read receipts and richer engagement than SMS
- Stand out with a verified sender customers trust
- Set up correctly with verified RCS sender registration
RCS is what SMS should have been
SMS still works everywhere, but it's plain text from a number nobody recognises, easy to ignore or mistake for spam. RCS Business Messaging upgrades that channel: your messages arrive with your verified business name, logo and brand colour, and can include images, suggested-reply buttons, carousels and call-to-action links, all inside the phone's default Messages app, with no app for the customer to install.
For supported Android devices, this turns a one-line text into a branded, interactive experience: an order update with a track button, an offer with a product carousel, an appointment with a confirm button. We handle the parts businesses get stuck on, verified RCS sender registration and branding, message and flow design, and falling back to SMS where a device or network doesn't yet support RCS, so no customer is left out.
- Verified sender with your name, logo and brand colour
- Rich content: images, buttons, carousels, CTAs
- Delivered in the default Messages app, no install needed
| Feature | SMS | RCS | |
|---|---|---|---|
| Rich media & buttons | — | ✓ | ✓ |
| Verified branded sender | Sender ID only | ✓ | ✓ |
| Works in default phone app | ✓ | ✓ | — |
| No app install needed | ✓ | On supported devices | — |
| Read receipts | — | ✓ | ✓ |
| Reaches non-smartphone fallback | ✓ | Falls back to SMS | — |
SMS vs RCS vs WhatsApp at a glance.
- RCS
- Rich Communication Services, the upgraded messaging standard that adds branding, media and interactivity to the default phone messaging app.
- Verified sender
- A registered RCS business identity that shows your name, logo and brand colour so customers know the message is genuinely from you.
- SMS fallback
- Automatically sending a plain SMS when a recipient's device or network doesn't support RCS, so the message still arrives.
- Suggested actions
- Tappable buttons and replies inside an RCS message, like 'Track order' or 'Confirm', that let customers respond in one tap.
- 1Step 1Verify
Register sender
We register your verified RCS business sender with your name, logo and brand colour.
- 2Step 2Design
Design messages
We design rich templates with images, buttons and carousels for your use cases.
- 3Step 3Connect
Add SMS fallback
We configure SMS fallback so unsupported devices still receive a plain-text message.
- 4Step 4Launch
Launch & measure
We go live, track delivery and engagement, and refine messages over time.
RCS Business Messaging — FAQs
What's the difference between RCS and SMS?
SMS is plain text from an unbranded sender. RCS adds your verified business name, logo, images, buttons and carousels inside the same default Messages app, with read receipts, a far richer and more trusted experience.
Do customers need to install an app for RCS?
No. RCS works inside the default Messages app on supported Android phones, so there's nothing for the customer to install. On unsupported devices, we fall back to standard SMS automatically.
How is RCS different from WhatsApp?
Both support rich, branded messaging. RCS lives in the phone's default messaging app with no separate install, while WhatsApp is its own app. Many businesses use both to cover different audiences; we can advise on the right mix.
What's needed to get started with RCS?
You need a verified RCS business sender with your branding registered, plus well-designed messages and flows. We handle the sender registration, branding, message design and SMS fallback setup for you.
How is RCS messaging priced?
Pricing depends on setup, branding, message design and volume. We scope your requirements and give you a clear quote with a defined engagement model.
Ready to get started with rcs business messaging?
Tell us your goals and get a free, no-obligation proposal — usually within one business day.