WhatsApp Automation — Drip Campaigns & Cart Recovery
WhatsApp automation turns one-off messages into sequences that run by themselves, welcome flows, abandoned-cart recovery, lead-nurture drips and event-triggered messages, all synced to your CRM or store. It recovers lost sales and follows up every lead automatically, on the channel customers actually read. Build the flows once, and they keep converting around the clock without your team lifting a finger.
Why choose EPIXS for whatsapp automation
WhatsApp automation that runs itself, welcome sequences, abandoned-cart recovery, lead nurture and trigger flows synced to your CRM. Build once, convert forever. Free quote.
- Recover abandoned carts automatically and win back lost sales
- Nurture every lead with timed, personalised sequences
- Trigger messages from real events: signups, purchases, no-shows
- Sync with your CRM, store or Google Sheets
- Follow up instantly, while interest is hot, every time
- Build once and let it convert 24/7 with no manual work
What WhatsApp automation does while you sleep
Most sales are lost in the follow-up gap, the cart abandoned at checkout, the lead who enquired and never heard back, the customer who drifted away. WhatsApp automation closes that gap automatically. When someone abandons a cart, a flow nudges them with the product and a link. When a lead comes in, a welcome sequence introduces you, answers common questions, and moves them toward a booking or purchase over a few days. When a customer goes quiet, a re-engagement message brings them back. Because these run on WhatsApp, they're actually seen, and because they're automated, they happen every single time, instantly, without your team remembering to.
We design the flows around your customer journey, connect them to your store, CRM or sheets so they trigger on real events, and tune the timing and messaging so they convert without feeling pushy.
- Abandoned-cart recovery that brings buyers back to checkout
- Multi-day welcome and nurture sequences for new leads
- Re-engagement flows that revive quiet customers
- 1Step 1Plan
Map the journey
We identify the moments where you lose sales and leads, then design flows for each.
- 2Step 2Build
Build the flows
We create the sequences, triggers and messages with approved templates.
- 3Step 3Integrate
Connect your tools
We sync to your store, CRM or sheets so flows fire on real events.
- 4OngoingOptimise
Tune & expand
We review results and refine timing, messaging and new automations.
Automation that respects the rules and the customer
Good automation isn't spam. Transactional triggers, order confirmations, shipping updates, appointment reminders, qualify as Utility templates and are both cheaper and welcomed. Promotional nurture uses Marketing templates to opted-in contacts. Inside the 24-hour window after a customer messages you, replies can be free-form and conversational. We structure every flow to use the right message type, respect opt-in, and stop when a customer asks, so automation builds trust and revenue rather than annoyance. The result is follow-up that's instant and tireless, but still feels like a helpful business, not a robot blasting offers.
WhatsApp Automation — FAQs
What can WhatsApp automation actually do?
It runs sequences automatically: welcome flows for new leads, abandoned-cart recovery, post-purchase messages, appointment reminders and re-engagement, all triggered by real events from your store or CRM, so follow-up happens instantly every time.
Does it connect to my store or CRM?
Yes. We sync the flows to your e-commerce platform, CRM or Google Sheets so messages fire on real events like a checkout abandonment or a new lead, with the contact's details personalised in.
Will automated messages annoy my customers?
Not when done right. We use the appropriate message types, respect opt-in, keep sequences genuinely useful, and stop on request. Good automation feels like timely, helpful service, which is why it converts rather than irritates.
How is this different from a chatbot?
A chatbot answers when someone messages you; automation proactively reaches out based on events, like a cart abandonment or a new signup. They work best together, and we can build both.
How much does WhatsApp automation cost?
There's a one-time build for the flows plus ongoing management, alongside Meta's per-message charges. We price the build and management per project. Get a free quote for your customer journey.
Can WhatsApp follow up with my leads and customers automatically?
Yes. We set up WhatsApp to follow up by itself, welcome new leads, send reminders, recover abandoned carts and re-engage quiet customers, so every enquiry gets a fast reply and no sale slips through the cracks.
Can you build event-triggered flows synced to our store and CRM?
Yes. We build trigger-based and drip sequences wired to your e-commerce platform, CRM or sheets via API and webhooks, firing on real events (checkout abandonment, new lead, no-show) with Utility and Marketing templates and free-form replies inside the 24-hour window.
Other business messaging services
Ready to get started with whatsapp automation?
Tell us your goals and get a free, no-obligation proposal — usually within one business day.