ISP & Broadband Billing Software in Tirupati

What is ISP & broadband billing software, and who needs it in Tirupati?

ISP and broadband billing software runs the business side of an internet operation. It stores every subscriber's plan, KYC and connection, generates invoices and renewals on schedule, and talks to your RADIUS server to activate a connection the moment a bill is paid and disconnect it when the plan lapses. Subscribers can pay online and raise complaints, staff can resolve tickets, and you can see usage, collections and inventory in one system.

In Tirupati and across Chittoor, this is built for internet service providers, cable broadband operators, local cable operators (LCOs) and fibre providers who manage hundreds or thousands of connections and a network of franchises. If renewals, disconnections and complaints are tracked in spreadsheets and phone calls, this software removes that chaos. EPIXS Media builds it around your plans and franchise structure and installs it locally, so your team adopts it fast and help is nearby.

• Internet service providers and fibre (FTTH) operators in Tirupati and Chittoor.
• Cable broadband operators and local cable operators (LCOs).
• Providers running franchises and resellers across multiple areas.
• Operators managing renewals and disconnections manually in spreadsheets.

What the ISP billing software does for you

The software links billing to your network so activation, disconnection and renewals happen automatically instead of by hand. Your subscribers get self-service and reminders, your support team gets a proper ticketing flow, and you get a live view of the whole operation — collections, usage, franchises and inventory.

• Maintain subscriber master with KYC, plan, connection type and renewal date.
• Define plans and packages with speed, data, validity and pricing rules.
• Auto-activate and auto-disconnect through RADIUS on payment or expiry.
• Generate GST invoices and renewal bills automatically each cycle.
• Collect payments online via UPI, Razorpay and a subscriber self-care portal.
• Send SMS / WhatsApp renewal and due reminders to reduce churn and follow-up.
• Log, assign and resolve complaints with SLA-aware ticketing.
• Manage franchises and resellers with their own logins, plans and commissions.
• Track routers, ONUs and cable issued to subscribers and returned on disconnection.
• Report on usage, collections, renewals due and franchise performance.

A look at the screens you'll use

Here is a plain-English tour of the main screens across billing, support and franchise management. During a free live demo near Leela Mahal Circle we walk your team through each one with your own plans and subscribers.

• Subscriber dashboard — all connections with plan, status, renewal date and outstanding at a glance.
• Plan builder — define speed, data, validity and price for each package.
• Activation console — RADIUS-driven activate / disconnect and status of every live session.
• Billing & renewals — auto-generated invoices, renewals due and payment status.
• Self-care & payment view — how subscribers see plans, pay online and renew.
• Ticketing board — open complaints, assignments and resolution status for the support team.
• Franchise console — resellers, their subscribers, plans and commission statements.
• Reports centre — usage, collections, renewals due, disconnections and inventory.

Why EPIXS instead of a distant SaaS brand

National ISP billing platforms hand you a rigid product and a support desk several states away that doesn't understand your RADIUS setup, your franchise structure or your local subscribers. EPIXS Media is local: we integrate with your actual network, build the billing around your plans, and are a short drive away when billing or the network acts up.

• We build around your plans, franchises and RADIUS setup, not a fixed national template.
• On-site installation and hands-on training for billing and support staff near Leela Mahal Circle.
• In-person help when billing runs or the network throws a problem.
• We integrate with your existing RADIUS / NAS rather than forcing a new stack.
• Your subscriber data stays local and under your control.
• Own or licence on terms that suit you, instead of renting forever.
• Enhancements delivered the way you ask, at local speed.

Who it's for in Tirupati and Chittoor

The software is shaped for the real operators around us — from single-area cable broadband providers to fibre ISPs running franchises across the district.

• A fibre (FTTH) ISP near Tiruchanoor Road serving a few thousand homes.
• A cable broadband operator upgrading from spreadsheets to automated renewals.
• An LCO running connections across several Tirupati localities.
• A provider expanding through franchises and resellers across Chittoor district.
• An operator drowning in renewal follow-ups who needs auto disconnect and reminders.

Integrations & technology

The software connects to the network and payment tools an Indian ISP actually runs on. We integrate with your existing RADIUS and keep the technology practical so billing and activation just work.

• RADIUS / NAS integration for automatic activation and disconnection.
• UPI, Razorpay and a subscriber self-care portal for online renewals.
• SMS and WhatsApp gateways for renewal and due reminders.
• GST-compliant invoicing and accounting-ready exports.
• Runs on your existing servers / PCs with a local database.
• Excel and PDF exports for accounts, TRAI-style reporting and audits.

Your data, owned and secure

Subscriber KYC, plans and payment records are sensitive and regulated. With EPIXS the data lives on your own server, protected by role-based access so billing staff, support agents, franchises and the owner each see only what they should — and you are never locked out of your own subscriber base.

• Local / on-premise hosting — your subscriber and KYC data stays in your office.
• Role-based access for billing, support, franchises and owners.
• Automated local backups so nothing is lost.
• Full audit trail of billing, activations and disconnections.
• No dependence on a distant cloud that can lock or leave you.

Pricing & support — how it works

Because the software integrates with your network and is built around your plans, we quote after understanding your setup in a free demo — never a one-size price off a web page. You choose whether to own the software outright or licence it, and we scope the edition to your subscriber count, franchises and features.

Support is local and personal. Instead of a ticket queue in another state, you reach a team a short drive from Leela Mahal Circle who know your network and plans. Installation, staff training and handholding through your first billing cycles are part of how we work.

• Transparent quote after a free demo — no hidden charges.
• Own-outright or licence options to suit your cash flow.
• Edition scoped to your subscribers, franchises and features.
• On-site installation, in-person training and local support included in the plan we agree.